

Whether youre serving customers face-to-face, selling online or implementing curb-side pickup and delivery, Lightspeed has you covered from a point of sale. Lightspeed gives you everything you need to connect with todays modern shoppers and diners. From the main menu, click Settings > General Options. Engage customers in-store, online and everywhere in between.To configure the Auto Sign Out Delay setting: As an owner, you'll also have piece of mind that your Retail account is secure an inaccessible to employees with PIN access after your shop's business hours. By extending the Auto Sign Out Delay, your employees will always have access to your Retail account and be able serve customers during your shop's business hours. This is especially important if your employees only have PIN access since they don't have the permission to open a new Lightspeed session on their own. This way, you can efficiently troubleshoot issues together.

The desktop application securely gives Support agents remote access to your computer. Youll need it to set up the receipt printer in your bundle (or other custom hardware you might have purchased). No matter who is responsible for starting the Lightspeed session at the beginning of the day, we recommend configuring the Auto Sign Out Delay setting to represent the entire duration of a typical business day at your shop. Under Settings > General Options, there are two Access settings you can configure: Auto Sign Out Delay Verify Pin Delay Auto Sign Out Delay Verify PIN Delay Configure Auto Sign Out Delay The Auto Sign Out Delay setting controls how many minutes a Lightspeed Retail session stays open after an employee with external login access signs in. The desktop application makes setting up your hardware easy. For example, if your keyholder has the External Login permission and the Auto Sign Out Delay setting is configured to 720 minutes, the Lightspeed session will automatically end 12 hours after the start of your keyholder's shift. The Auto Sign Out Delay setting controls how many minutes a Lightspeed Retail session stays open after an employee with external login access signs in.
